Track Your Complaint

Enter your complaint number to check the current status and progress

Complaint Tracking

Real-time status updates and progress tracking

Complaint Number Format:

RYS-YYMM-TSH-XXXXXX Example: RYS-2508-TSH-000001

Frequently Asked Questions

Where can I find my complaint number?

Your complaint number was provided when you submitted your complaint. Check your email confirmation or SMS if you provided contact details.

How often is the status updated?

Status updates are provided in real-time as our team works on your complaint. You can also enable push notifications for instant updates.

What if I can't find my complaint?

Please ensure you've entered the correct complaint number format. If you're still having trouble, contact our support team.

Can't find your complaint number or need help?